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Contact Tour Striker

To place an order for any of our products; for questions on existing orders, please call: 1-480-664-1002

Available Hours: 9am - 5pm (Mountain Standard Time)
Monday - Friday, excluding holidays  

For inquiries about Martin Chuck's Tour Striker Golf Academy, or to modify an existing reservation, please call Martin:

Email Inquiries

For information about the Golf School or Lessons, please email Martin at martin@tourstriker.com
For information about your order, please email us at orders@tourstriker.com
For all other information and questions please email us at support@tourstriker.com


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If you purchased any of our products from RevolutionGolf.com and have questions about your orders, money-back gurantee, or warranty claims, you must contact their customer service at 800-935-3057 or by clicking here.

"My Account" Login & "Continuing Education Series" Video Download Instructions

For customers that did not set up a member account please use these instructions to retrieve your downloads, click on "My Account" in the top right corner of our webpage. Choose the forgot username/password link.  Use your email address that you used when ordering your products.  Our system will email you your username and password.

To see all of your past orders and any video downloads, please login with your username and password.  Click on "My Orders" then click on the small green magnifying glass to the right of the order to see your video downloads. The download button will be a box that states: "Click here to download."  Please note that these are big files and can take anywhere from 20-40 minutes to download depending on your internet connection speeds.  They will not download to mobile devices - only desktop or laptop computers.

Please call 480-664-1002 or email support@tourstriker.com if you have any further questions.

Tour Striker Order/Shipping Details

Shipping Methods

Tour Striker ships packages using the following methods: USPS First Class, USPS Priority, FedEx SmartPost, FedEx Ground, FedEx 2nd Day and FedEx Overnight.  We are not able to ship under your own personal shipping account number. We do not ship to PO boxes.

Shipping Timeframe

Orders are typically shipped within 1-3 business days from when the order is placed. Orders are not processed or shipped on Saturday, Sunday or Holidays, except by prior arrangement.  Please allow 5-7 business days for U.S. domestic delivery.  If you do not receive your order within this time frame please email support@tourstriker.com or call 480-664-1002. We cannot make rush deliveries to PO Boxes. You can check the status of your order online 24 hours a day by going to usps.com or fedex.com (depending on which method was used to ship your order) and entering the tracking number provided via e-mail at the time your order is shipped.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Tour Striker or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

FedEx 2nd Day Mail guarantees that the product will be delivered within two business days anywhere within the domestic US after it has left our facility.  *Note - Orders placed after 2pm PST will not ship out until the next business day.

International Orders

International Orders are shipped via USPS International First Class.   Once they clear US Customs, orders can take anywhere from 2-8 weeks to arrive depending on your location, how quickly the shipment passes through your country's customs department, and then how long your countries postal service takes to deliver the package.

International Customers are responsible for all import duties and taxes imposed by their country. International customers should check with their local government and postal service concerning such charges.

Sales Tax

State Sales tax will be charged on orders delivered to AZ, CA, FL, & NC.

Tour Striker Guarantees, Warranty and Returns

30-Day Money Back Guarantee (*Does not apply to Customized Clubs)

We want you to be fully satisfied with every training product that you purchase from Tour Striker. If you are not satisfied with any training product that you purchased directly from the TourStriker.com website or through our Tour Striker Customer Service Center, you may return the item within 30 days of receipt for a full refund of the purchase price, minus any shipping, handling or any other extra charges paid by the customer or incurred by Tour Striker Inc. in your intial order.*   Extra charges include custom fitting upcharges, expedited shipping.   The item must be returned in new, unused or good condition, if possible in its original packaging and including all parts and accessories to ensure a full refund. Please read our Return Rules and Restrictions before returning your item.  *Standard Shipping & Handling charges incurred by Tour Striker for US orders are as follows: Club: $10, Smart Ball & Educator: $6, Smart Bag: $13, Power Impact Pro: $10.

Tour Striker 365 Day Warranty

Tour Striker warrants its training clubs and training aid products to be free of defects in material and workmanship for 365 days. Tour Striker will repair or replace any product or component or part thereof that is defective or becomes defective during normal and customary use within 365 days after the first date of purchase from Tour Striker. At its option, Tour Striker may replace the product with a new or refurbished product. If the product is no longer available, and repair is not reasonably possible, the defective item will be replaced with a comparable product.

WHAT THE WARRANTY DOES NOT COVER: Tour Striker does not warrant its products against damage caused by third parties or by abnormal use, misuse, abuse, neglect, or accident. This warranty does not cover products that have been repaired or modified other than by Tour Striker. This warranty does not cover dings, chips, tire marks, deep scratches, unusual rusting, excessively bent shafts, paint scratches, cosmetic blemishes or other normal wear and tear.   This warranty applies only to the original purchaser of the product.  This warranty does not cover any products which are not manufactured by Tour Striker, Inc. This warranty is not transferable.

WARRANTY RETURN SHIPPING: Customers are responsible for any shipping costs incurred to send back products for warranty repairs.  Customer is required to pack the item(s) being returned in appropriate sized packaging and with adequate packing material.  Tour Striker will cover costs to ship repaired product back to the customer.  Products such as the Educator, Smart Ball, Smart Bag, that do not hold up under 365 Days, will simply be replaced.  Customer is responsible for shipping costs incurred by Tour Striker to ship out warranty replacement products. 

HOW MAKE A WARRANTY CLAIM: To make a warranty claim for any product purchased on the TourStriker.com website or through our Tour Striker Customer Service, please email us at support@tourstriker.com or call 480-664-1002.  Our operating hours are 9:00 a.m. - 5:00 p.m. Eastern Standard Time, Monday through Friday, excluding holidays.

**If you purchased your product from any vendor other than Tour Striker, Inc., your warranty claims must be made with the vendor by which you purchased your product.

Return Rules and Restrictions

Steps to Return a Product

If you are within the 30-day money back guarantee or have made a warranty claim and would like to return your Tour Striker product, please email support@tourstriker.com or call 480-664-1002 to notify us of your reason for your return and then follow the steps below.

Please send all other written correspondence or shipments to:

Tour Striker, Inc.
90 William Dillard Drive, Unit 111
Gilbert, AZ  85233